Our Desktop Support team offers a variety of services to end users. Desktop Support is available on a contract basis. Desktop Support covers hardware and software troubleshooting on the PC , Macintosh and Linux platforms.
To receive assistance from our Desktop Support team, we encourage you to first contact us with your query by phone at 08435320248 or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. The helpdesk will process your request and relay it to the proper technician for the task. The Helpdesk's main function is to dispatch information to the right technician who will then visit you.
IT Relocation Services:
Decommissioning IT
Recommissioning IT
Testing
Infrastructure CAT5, CAT5E or CAT6 Cabling
Telecoms
Desktop System Services (Windows and Apple) include the following:
Installation
Configuration
Troubleshoot
Repair
Comms Room Support includes:
Decommission and Recommission of Racks or entire comms rooms
Patching
Cable Management
Other Support Services:
Sales and Installation of software through agreements established by ACS/Distribution
Critical Systems monitoring with email notification
Data Security including Anti-Viral software and other Malware protection/removal
Bespoke Software Training services
Consulting on hardware and software requirements
IT support services range from infrastructure specification with network and server deployment to desktop PC support.
As each company’s requirements are different we tailor our IT support packages to suit individual needs. Our IT support packages are ideal for companies that do not employ their own IT personnel or as a backup for in-house IT experience.