iTech Services Ltd - Desktop Support

Our Desktop Support team offers a variety of services to end users. Desktop Support is available on a contract basis. Desktop Support covers hardware and software troubleshooting on the PC , Macintosh and Linux platforms.

To receive assistance from our Desktop Support team, we encourage you to first contact us with your query by phone at 08435320248 or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. The helpdesk will process your request and relay it to the proper technician for the task. The Helpdesk's main function is to dispatch information to the right technician who will then visit you.

IT Relocation Services:

Decommissioning IT

Recommissioning IT

Testing

Infrastructure CAT5, CAT5E or CAT6 Cabling

Telecoms

Desktop System Services (Windows and Apple) include the following:

Installation
Configuration
Troubleshoot
Repair

Comms Room Support includes:

Decommission and Recommission of Racks or entire comms rooms
Patching
Cable Management

Other Support Services:

Sales and Installation of software through agreements established by ACS/Distribution

Critical Systems monitoring with email notification

Data Security including Anti-Viral software and other Malware protection/removal

Bespoke Software Training services

Consulting on hardware and software requirements

IT support services range from infrastructure specification with network and server deployment to desktop PC support.

As each company’s requirements are different we tailor our IT support packages to suit individual needs. Our IT support packages are ideal for companies that do not employ their own IT personnel or as a backup for in-house IT experience.

Client Comments

"Guys have done a fantastic job with regards to the Corporates Moves, the project was a very complex move and was certainly a challenge. All went incredibly well, with very minimal issues on the Monday morning and what there was, your guys reacted very quickly to resolve. This project would not have ran as smoothly as it did if it was not for the huge input that your guys had. The phase was by far the most complicated of them all and your team had very limited information from the clients.

However, your guys did what they could to make the best of what they had and did a remarkable job at doing so.

We very much appreciate the time and effort that all your guys put into this project. From all the team, please pass on our thanks and appreciation to all."

Head of IT - London SW8

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"You all did well and I must say you really impressed us. You are definitely our preferred contractor now!"

Facilities and Office Manager - London EC4M

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"Pass on our and the clients thanks, it was always going to be a challenging move and the teams just go on and did what they needed to do without fault."

Move Manager - Canada Square, London E14

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"The tech crew we had this weekend were really great, maybe one of our best. Hardly any errors which was great. The two this morning were amazing, proactive, happy, and willing to do anything.

Thank you so much!"

Client Services - Bressenden Place, SW1E